TERMS AND CONDITIONS of the website and online store www.beyond.com.pl

I. GENERAL PROVISIONS

The website available at www.beyond.com.pl is operated by Karolina Rychlik, based at ul. Kamienna 1B, 82-500 Kwidzyn, Poland, NIP: 5811716700, REGON: 542344524, email: kontakt.beyond@gmail.com, phone: +48 722 305 818.
These Terms and Conditions are continuously available on the website www.beyond.com.pl in a form that enables acquisition, reproduction, and recording of their content by printing or saving on a storage device at any time.
The website www.beyond.com.pl operates under the rules set out in these Terms and Conditions.
The Terms and Conditions define the types and scope of electronic services provided via the website www.beyond.com.pl, the conditions for providing these services, the terms of concluding and terminating contracts for electronic services and Product Sales Agreements, as well as the complaints procedure.
Every User, upon commencing use of the electronic services offered by www.beyond.com.pl, is obliged to comply with the provisions of these Terms and Conditions.
Placing an Order through the website requires the Client to read and accept these Terms and Conditions at the time of placing the Order.
The website www.beyond.com.pl offers retail sale of Products via the Internet in Poland and other EU countries.
The Products offered on the website are new, free of legal defects, and have been lawfully introduced to the Polish market.
All trade names, Product names, company names, and logos displayed on the website www.beyond.com.pl belong to their respective owners and are used solely for identification purposes. They may be registered trademarks. All materials, descriptions, and images shown on the website are for informational purposes only.
The Company informs that using services provided electronically may pose risks to every Internet user, such as the potential introduction of harmful software into the Client’s system and the unauthorized access to or modification of their data by third parties. To minimize such risks, Clients should use appropriate technical measures, especially antivirus software and a firewall.

II. DEFINITIONS

Wherever the following terms are used in these Terms and Conditions, they shall have the following meanings:

Company/Service Provider – Beyond Karolina Rychlik, ul. Kamienna 1B, 82-500 Kwidzyn, NIP: 5811716700, REGON: 542344524, email: kontakt.beyond@gmail.com, phone: +48 722 305 818.
Website – the Service Provider’s website operating at www.beyond.com.pl.
Agreement – an order for a Seminar or Product made by the Client through the Form along with the acceptance of these Terms and Conditions, in response to an offer made by a Representative on behalf of the Company or available on the website.
Order – the Client’s declaration of intent aimed directly at concluding an Agreement, specifying in particular the type and quantity of the Product or Service.
Client – a natural person with full legal capacity, a natural person conducting business activity, a legal person, or an organizational unit with legal capacity that places an Order through the online store or uses other Services available in the online store.
Consumer – a Client who is a natural person and concludes the Agreement for purposes not directly related to their business or professional activity.
Fee – the remuneration indicated on the website or via a Representative for the Services rendered to the Client.
Materials – any content provided to the Client in any form during or in connection with a Seminar.
Product – a product presented in the Online Store, the description of which is available next to each listed product.
Seminar/Service – courses specified in the Form, consisting of physical or mental sessions (e.g., training, workshops) presented and delivered by the Company or its Collaborators.
Seminar Hours – the time period in which the Client may participate in the Seminar.
Business Days – weekdays from Monday to Friday, excluding public holidays.
Terms and Conditions – this document.
Newsletter – an electronic service that allows a website user to subscribe and receive, free of charge, emails or Messenger messages with content from the Company, including marketing messages. Subscription requires the user’s voluntary consent.

III. TERMS OF USE OF THE WEBSITE

The use of the Website is possible provided that the ICT system used by the Client meets the following minimum technical requirements:
a. a computer or mobile device with Internet access,
b. access to email,
c. an internet browser: Internet Explorer version 11 or newer, Firefox version 28.0 or newer, Chrome version 32 or newer, Opera version 12.17 or newer, Safari version 1.1 or newer,
d. cookies and JavaScript enabled in the web browser.
Using the Website means any activity undertaken by the Client that leads to viewing the content available on the Website.
The Client is obliged, in particular, to:
a. refrain from providing or transmitting content prohibited by law, such as content promoting violence, defamatory content, or content that violates the personal rights or other rights of third parties,
b. use the Website in a manner that does not disrupt its functioning, especially through the use of specific software or devices,
c. refrain from actions such as sending or posting unsolicited commercial information (spam) within the Website,
d. use the Website in a manner that is not burdensome for other Clients or the Company,
e. use all content posted on the Website solely for personal use,
f. use the Website in compliance with the laws applicable in the territory of the Republic of Poland, the provisions of these Terms and Conditions, and the general rules of Internet use.

IV. TYPE AND SCOPE OF ELECTRONIC SERVICES. TERMS OF SERVICE PROVISION AND CONCLUSION OF ELECTRONIC SERVICE AGREEMENTS

Through the Website, the Company enables access to free services provided by the Seller 24 hours a day, 7 days a week. This includes, among other things, browsing materials posted on the website, accessing all free publications, viewing offers, etc.
The Company has the right to place advertising content on the Website. Such content constitutes an integral part of the Website and the materials presented therein.
The Company may organize occasional contests and promotions, the terms of which will be provided on the Website each time. Promotions available through the Website cannot be combined unless the specific promotion’s terms and conditions state otherwise.
In the event that the Client violates the provisions of these Terms and Conditions, the Seller—after an unsuccessful prior request to cease or remove the violation within a specified deadline—may terminate the service agreement with a 14-day notice period.

V. CONDITIONS FOR CONCLUDING SALES AGREEMENTS

Information about Products and Services provided on the Store’s website, in particular descriptions, technical and functional parameters, and prices, constitutes an invitation to conclude an Agreement within the meaning of Article 71 of the Polish Civil Code.
All Products available in the Online Store are brand new, free from physical and legal defects, and have been legally introduced to the Polish market.
Placing an Order requires an active email account.
When placing an Order through the Order form available on the Website, via the Cart, or through direct payment portals used by the Company, the Order is submitted by the Client to the Company electronically and constitutes an offer to conclude an Agreement for the item specified in the Order.
An offer submitted electronically is binding upon the Client at the time of placing the Order and making the Payment, or (in the case of installment payments) paying the deposit.
By making a purchase and submitting the Payment, the Client confirms that they have read and accepted the Terms and Conditions and the Privacy Policy, which are available on the Website 24 hours a day, 7 days a week.
An Order placed via telephone or by email is accepted on Business Days during the hours specified on the Website. To place such an Order, the Client should:
a. specify in the body of the email sent to the Company the name and quantity of the Product or Service selected from the Website,
b. indicate the delivery method and payment method selected from those listed on the Website,
c. provide the necessary information to fulfill the Order, in particular: full name, address of residence, phone number, and email address.
The total value of the Order, as referred to above, is communicated each time by the Company or its Representative either verbally after the entire Order has been completed or by email, along with information that concluding the Agreement entails an obligation for the Client to pay for the ordered Product or Service. At this point, the Agreement is concluded.
In the case of a Client who is a Consumer, the Company’s Representative, after receiving the Order via telephone or email, will always send the Client a confirmation of the terms of the Order.
The Agreement is concluded when the Consumer Client replies by email to the confirmation of the Order sent by the Company’s Representative and in that message: accepts the content of the Order and thereby agrees to its execution, and accepts the Terms and Conditions and confirms having read the information about the right of withdrawal.
After the Agreement is concluded, the Company’s Representative confirms the terms of the Agreement to the Client by sending them to the Client’s email address.
The Agreement is concluded in either Polish or English, in accordance with the content of the Terms and Conditions.

VI. CONDITIONS OF PARTICIPATION IN THE SEMINAR

Conclusion of the Agreement by the Client is equivalent to the Client declaring that they are aware of the subject, scope, and purpose of the Seminar.
The Client acknowledges that participation in the Seminar is not a substitute for psychotherapy, medical treatment, or pharmacological therapy, and that it is solely educational in nature.
A Client who chooses to participate in the Seminar while undergoing psychotherapy, medical treatment, or pharmacological therapy, or who suffers from any illness, is obliged to consult their physician or therapist before using the Company’s offer.
The Company or its Collaborator is solely responsible for the content presented during the Seminar. The Representative shall not be liable for any actions or omissions of the Company or its Collaborators that violate third-party rights. Any potential claims must be directed by the Client directly to the Company.
The Company shall not be held liable in any way for unauthorized use or exploitation of its logo, educational materials, or other resources by third parties for their own purposes.
By concluding the Agreement, the Client is entitled to:
a. participate in Seminars within the Seminar Hours upon formal registration;
b. receive Materials, if such are included as part of the purchased Seminar.
The Company reserves the right to change the schedule, location, or presenter of the Seminar, as well as the right to cancel the Seminar for valid reasons. A valid reason is deemed to be, due to the nature and purpose of the Seminar, only an objective inability of the Company or its Collaborator to deliver the Seminar.
In the situation referred to in point 7, the Company shall notify the Client in writing (via email) and:
a. shall not be liable for the changes or cancellation of the Seminar, and in the event of cancellation, the Company is only obliged to refund the Payment;
b. the Client retains the right to reschedule the Seminar to a mutually agreed date;
c. in the event of Seminar cancellation by the Company, the Client has the right to withdraw from the Agreement within 14 (fourteen) Business Days from the notification.
The Client is not permitted to record or capture the Seminar in any form, except for handwritten, personal notes.
The Client acknowledges that the Seminar may be recorded in audio or video format by the Company, Representative, or an entity acting on their behalf. The Client consents to the recording of their image and to the Company or Representative distributing media containing such recordings.
If the Client is unable to attend a booked and paid Seminar, they may transfer their right to participate to a designated person, provided they notify the Company or Representative at least 14 (fourteen) Business Days prior to the Seminar and provide contact details of the substitute. The Company may require the substitute to confirm they have read the Terms and Conditions and, with their consent, obtain other agreements specified in the Form.
The Consumer acknowledges that, pursuant to Article 38(12) of the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014.827), they are not entitled to the statutory right of withdrawal from the Agreement. Nevertheless, the Company grants the Consumer the right to withdraw from the Agreement without giving any reason within 7 (seven) days from the date of conclusion of the Agreement (“Cooling-Off Period”), by submitting a statement of withdrawal to the following email address: kontakt.beyond@gmail.com (“Agreement Termination”). In such a case, the Company will refund the Client’s payment within the next thirty (30) Business Days.
The Company or its authorized Representatives may request the Participant to leave the Seminar (with a refund reduced by the value of the portion of the Seminar already attended, calculated proportionally to its planned duration) in the event of repeated inappropriate behavior, in particular if the Participant is under the influence of alcohol or drugs, uses offensive language towards the presenter or other Participants, disrupts the presentations or statements of others, and thereby negatively affects the Seminar for the entire group.
If the Seminar is disrupted or prevented due to force majeure—understood in particular as fire, power outage, flooding, or other unforeseeable events, or due to strikes, protests, and other similar circumstances beyond the parties’ control—the Company may reschedule the Seminar and/or change its location.
The Company reserves the right to withdraw from the Seminar Agreement. A statement on behalf of the Company may be made by the Representative in the event of:
a. failure by the Client to make the Payment for the Seminar or the first installment as agreed in the Order,
b. payment arrears exceeding 14 (fourteen) Business Days and failure to settle them despite the Company granting an additional period of at least 7 days.
The Company may withdraw from the Agreement or its part concerning a specific Seminar without providing a reason, no later than 14 (fourteen) Business Days before the scheduled Seminar date, by notifying the Client via email. In such case, the Company shall refund the Client’s payment within the next thirty (30) Business Days, and the Client waives all further claims against the Company related to the withdrawal.
Subject to the provisions of the Agreement and mandatory legal regulations, if the Client cancels participation in the Seminar after the Cooling-Off Period referred to in section VI point 12, they are not entitled to a refund. Furthermore, in the situation referred to in section VI point 15(b), the Company reserves the right to claim payment of the full amount due.

VII. PRICES, PAYMENT METHODS, INVOICES

The prices of Products and Services are given in Polish zloty (PLN) and include all components, including VAT, customs duties, and other charges.
In the case of tangible Products, the price does not include delivery costs.
In the case of Seminars, the Company does not provide transport or accommodation for Participants, unless the offer explicitly states that such services (transport and accommodation) are included in the price.
The price of a Product displayed on the Website is binding at the moment the Client places the Order. This price will not change regardless of any later price changes on the Website for individual Products after the Order has been submitted.
Promotional (sale) Products are available in limited quantities, and Orders for them will be fulfilled in the order they are received, until the available stock is exhausted.
The Website processes Orders placed from Monday to Friday during business hours, i.e., from 8:00 a.m. to 4:00 p.m. Orders placed on Business Days after 4:00 p.m., or on Saturdays, Sundays, and public holidays, will be processed on the next Business Day.
The Client has several payment methods at their disposal—depending on the type of Offer (Product or Service):
a. Bank transfer to the Company’s bank account (in this case, the Order will be processed once the Company’s Representative confirms the Order, and the delivery will be made immediately after the funds are received and the Order is completed);
b. Electronic payment (in this case, the Order will be processed once the Company’s Representative receives confirmation from the payment service provider that the payment has been made, and delivery will be made immediately after the Order is completed);
c. Installment payment system (in this case, the Order will be processed after confirmation of the Order by the Company’s Representative, completion of the Order, and confirmation from the payment services that the payment for the Product or Service has been received).
The Seller informs the Client on the Store’s website about the deadline by which payment must be made. If the Client fails to make payment within this deadline, the Company’s Representative may, after issuing an ineffective payment reminder with a specified deadline, withdraw from the Agreement in accordance with Article 491 of the Polish Civil Code.
Full payment for a Seminar must be made prior to the Seminar start date. The date of payment is deemed to be the date on which funds are credited to the Company’s bank account.
Clients purchasing the Company’s products and services declare that they consent to receiving VAT invoices and VAT correction invoices electronically.
Clients who wish to receive a VAT invoice for purchased services are required to indicate this during the ordering process in the “Notes” field, including the necessary invoice details.
In the case of issued VAT invoices, any refunds paid by the Company shall be made only after the Company receives a signed VAT correction invoice from the person entitled to the refund.
The payment card operator is PayPro S.A. Settlement Agent, ul. Kanclerska 15, 60-327 Poznań, registered in the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number 0000347935, NIP: 7792369887, REGON: 301345068.

VIII. DELIVERY

The delivery costs of a Product that is a movable item are determined during the Order placement process and depend on the selected delivery method.
Products purchased via the Website are delivered via Poczta Polska (Polish Post), a courier company, or—in the case of electronic Products—via email.
The delivery time for a Product that is a movable item consists of the time required to prepare the Product and the time needed for the carrier to deliver it:
a. the preparation time for the Product is 1 Business Day. Exceptions apply to Products with limited availability. In such cases, the Client will be informed by phone or email about the extended lead time;
b. delivery by the carrier takes place within the timeframe declared by the carrier, i.e., 1 Business Day (delivery takes place only on Business Days, excluding Saturdays, Sundays, and public holidays).
The Company is not liable for delays in delivery resulting from the carrier’s failure to deliver the Product on time.

IX. TERMS OF TERMINATION OF ELECTRONIC SERVICE AGREEMENTS

A Client who is a Consumer may withdraw from the Product Purchase Agreement without stating a reason by submitting an appropriate declaration within 14 days. To meet this deadline, it is sufficient to send the declaration before its expiry to the email address: kontakt@beyond.com.pl. The declaration should include the Client’s full name, the name of the Product, and a bank account number in IBAN format necessary for the refund.
The 14-day period is counted from the day the Product was delivered.
Upon receiving the Consumer’s withdrawal declaration, the Company’s Representative will send a confirmation of receipt to the Consumer’s email address.
The right of withdrawal by the Consumer is excluded in the following cases:
a. provision of services where the Seller has fully performed the service with the express consent of the Consumer, who was informed prior to commencement that they would lose the right of withdrawal once the service was fully performed;
b. agreements where the price or remuneration depends on fluctuations in the financial market beyond the Seller’s control, which may occur before the withdrawal deadline;
c. agreements where the subject is a non-prefabricated item made to the Consumer’s specifications or clearly personalized;
d. agreements concerning items that are perishable or have a short shelf life;
e. agreements for sealed items that, for health or hygiene reasons, are not suitable for return once unsealed after delivery;
f. agreements for items that, due to their nature, are inseparably mixed with other goods after delivery;
g. agreements where the Consumer has explicitly requested the Seller to visit them to carry out urgent repairs or maintenance—if the Seller also provides additional services or delivers goods not essential for the repair, the right of withdrawal applies only to those additional services or goods;
h. agreements for the supply of audio or visual recordings or computer software in sealed packaging, if unsealed after delivery; and for the supply of newspapers, periodicals, or magazines, except subscription contracts;
i. agreements concluded through public auctions;
j. agreements for the provision of accommodation (other than for residential purposes), transport of goods, car rental, catering, leisure activities, entertainment, sporting or cultural events, where the contract specifies a specific date or period of performance;
k. agreements for the supply of digital content not provided on a tangible medium, where the performance has begun with the Consumer’s express consent before the withdrawal deadline and after being informed by the Seller of the loss of the right of withdrawal.
In the case of withdrawal from a distance agreement, the contract is deemed not concluded. Any items provided by the parties must be returned in an unchanged state, unless a change was necessary to determine the nature, characteristics, and functionality of the Product. The return must be made immediately, no later than within 14 days. The purchased Product should be returned to the Company’s address.
Upon receiving the Consumer’s declaration of withdrawal, the Company shall promptly refund all payments made by the Consumer, including the cost of delivery of the Product:
a. For Products: no later than within 14 days;
b. For trainings/seminars: no later than within 30 days.
The refund will be made via bank transfer to the account indicated in the withdrawal declaration. The Company may withhold the refund until it has received the returned item or proof of its return—whichever occurs first—unless the Company has offered to collect the item itself.
If the Consumer has chosen a delivery method other than the cheapest standard option offered by the Seller, the Seller is not obliged to refund the additional costs incurred.
The Client bears only the direct cost of returning the Product, unless the Company has agreed to cover it.

X. COMPLAINTS REGARDING PRODUCTS UNDER STATUTORY WARRANTY

The Seller undertakes to deliver Products free from defects.
The Seller is liable to the Client, including Clients who are Consumers, under the statutory warranty for defects in accordance with the principles set out in Articles 556–576 of the Polish Civil Code.
Complaints arising from the infringement of the Client’s rights guaranteed by law or by these Terms and Conditions should be submitted via email to: kontakt.beyond@gmail.com.
In order for a complaint to be processed, the Client should send or deliver the claimed Product, if possible including proof of purchase. The Product should be delivered or sent to the following address: ul. Kamienna 1B, 82-500 Kwidzyn, Poland.
The Seller undertakes to review each complaint within 14 days.
If the complaint is incomplete, the Company will request the Client to supplement it to the necessary extent without delay, but no later than within 7 days from the date the Client receives the request.
The response to the complaint will be sent to the email address provided by the Client or in another manner indicated by the Client.

XI. COMPLAINTS REGARDING THE PROVISION OF ELECTRONIC SERVICES

The Client may submit complaints to the Company regarding the operation of the Website and the use of Services. Complaints may be submitted in writing to the following address: ul. Kamienna 1B, 82-500 Kwidzyn, or by email to: kontakt.beyond@gmail.com.
In the complaint, the Client should provide their full name, correspondence address, and a description of the issue.
The Company undertakes to review each complaint within 14 days. If it is not possible to resolve the complaint within that time, the Company will inform the Client within the same period when the complaint will be addressed. If the complaint is incomplete, the Company will request the Client to provide the missing information within 7 days from the date the request is received.
The response to the complaint will be sent to the Client’s email address or in another manner indicated by the Client.

XII. INTELLECTUAL PROPERTY

All content published on the website www.beyond.com.pl is protected by copyright law and is the property of Beyond Karolina Rychlik, located at ul. Kamienna 1B, 82-500 Kwidzyn, NIP: 5811716700, REGON: 542344524, email: kontakt.beoynd@gmail.com, phone: +48 722 305 818. The Service Recipient is fully liable for any damage caused to the Service Provider as a result of using any content from the website www.beyond.com.pl without the Service Provider’s consent.
Any use of any part of the content or elements of the website www.beyond.com.pl without the explicit written consent of the Service Provider constitutes a violation of the Service Provider’s copyrights and results in civil and criminal liability.
All intellectual property rights used during or in connection with the Seminar are and remain the property of the Company or the Representative. This means that no intellectual property rights shall be transferred or assigned to the Client as a result of their participation in the Seminar; all such rights remain solely with the Company, its Collaborators, or the Representative.
All Materials provided or made available to the Client during the Seminar may be used solely for personal, educational, and training purposes. In particular, the Client is not allowed to copy, sell, or distribute the Materials or any other intellectual property belonging to the Company, its Collaborators, or the Representative to third parties.

XIII. FINAL PROVISIONS

Agreements concluded via the Website are governed by Polish law.
If any provision of these Terms and Conditions is found to be inconsistent with applicable law, the relevant provisions of Polish law shall apply in place of the invalid provision.
Any disputes arising from Agreements between the Website and the Client shall be resolved primarily through negotiation with the intent to reach an amicable settlement. If this is not possible or satisfactory for either party, disputes shall be settled by the competent common court in accordance with point 4 of this section.
Judicial resolution of disputes:
a. Any disputes between the Service Provider and the Client who is also a Consumer shall be submitted to the competent courts in accordance with the provisions of the Polish Civil Procedure Code of 17 November 1964 (Journal of Laws No. 43, item 296, as amended).
b. Any disputes between the Service Provider and the Client who is not a Consumer shall be submitted to the court having jurisdiction over the registered office of the Service Provider.
A Client who is a Consumer has, among others, the following options for out-of-court complaint handling and redress:
a. the right to apply to a permanent consumer arbitration court operating at the Trade Inspection to resolve a dispute arising from the concluded Sales Agreement;
b. the right to request the regional inspector of the Trade Inspection to initiate mediation proceedings to resolve the dispute amicably between the Client and the Company;
c. the right to obtain free assistance in resolving the dispute with the Company from a district (municipal) consumer ombudsman or a consumer protection organization (e.g. the Consumer Federation, Polish Consumers Association). Advice is available via the Consumer Federation’s free helpline at 800 007 707 or via email from the Polish Consumers Association at porady@dlakonsumentow.pl;
d. the right to submit a complaint via the EU online dispute resolution platform (ODR), available at: http://ec.europa.eu/consumers/odr/.

XIV. PERSONAL DATA PROTECTION

The administrator of the personal data provided is Beyond Karolina Rychlik, with its registered office at ul. Kamienna 1B, 82-500 Kwidzyn, NIP: 5811716700, REGON: 542344524 , email: kontakt.beyond@gmail.com, phone: +48 722 305 818 (“Administrator”). The Administrator processes personal data in accordance with the Privacy Policy available on www.beyond.com.pl and applicable law, for the purpose of performing a contract concluded with the User, for other legally permissible purposes, and for purposes to which the Client has given express, voluntary consent. The Client has the right to access, correct, and delete their data in accordance with applicable regulations.
The Privacy Policy is easily accessible on the Website 24 hours a day, 7 days a week.

XV. ADDITIONAL FINAL PROVISIONS

All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, domain, website content, as well as forms and logos, belong to the Seller, and their use is permitted only as specified in and in accordance with the Terms and Conditions.
Resolution of any disputes between the Seller and the Client who is a Consumer shall be submitted to competent courts in accordance with the provisions of the Polish Civil Procedure Code.
Resolution of any disputes between the Seller and the Client who is an Entrepreneur shall be submitted to the court having jurisdiction over the Seller’s registered office.
In matters not covered by these Terms and Conditions, the provisions of the Polish Civil Code, the Act on the Provision of Electronic Services, the Consumer Rights Act, and other applicable Polish laws shall apply.
All Clients will be informed of any amendments to these Terms and Conditions via a notice on the main page of the Online Store, which will include a summary of the changes and the effective date. Clients who have an Account will additionally be informed via email to the address they provided. The effective date of the amendments will not be less than 14 days from the date of announcement. If a Client who has an Account does not accept the new content of the Terms and Conditions, they are obliged to inform the Seller of this within 14 days from the date of notification. Notifying the Seller of the refusal to accept the new Terms and Conditions results in termination of the Agreement.

XIII. FINAL PROVISIONS

Agreements concluded via the Website are governed by Polish law.
If any provision of these Terms and Conditions is found to be inconsistent with applicable law, the relevant provisions of Polish law shall apply in place of the invalid provision.
Any disputes arising from Agreements between the Website and the Client shall be resolved primarily through negotiation with the intent to reach an amicable settlement. If this is not possible or satisfactory for either party, disputes shall be settled by the competent common court in accordance with point 4 of this section.
Judicial resolution of disputes:
a. Any disputes between the Service Provider and the Client who is also a Consumer shall be submitted to the competent courts in accordance with the provisions of the Polish Civil Procedure Code of 17 November 1964 (Journal of Laws No. 43, item 296, as amended).
b. Any disputes between the Service Provider and the Client who is not a Consumer shall be submitted to the court having jurisdiction over the registered office of the Service Provider.
A Client who is a Consumer has, among others, the following options for out-of-court complaint handling and redress:
a. the right to apply to a permanent consumer arbitration court operating at the Trade Inspection to resolve a dispute arising from the concluded Sales Agreement;
b. the right to request the regional inspector of the Trade Inspection to initiate mediation proceedings to resolve the dispute amicably between the Client and the Company;
c. the right to obtain free assistance in resolving the dispute with the Company from a district (municipal) consumer ombudsman or a consumer protection organization (e.g. the Consumer Federation, Polish Consumers Association). Advice is available via the Consumer Federation’s free helpline at 800 007 707 or via email from the Polish Consumers Association at porady@dlakonsumentow.pl;
d. the right to submit a complaint via the EU online dispute resolution platform (ODR), available at: http://ec.europa.eu/consumers/odr/.

XIV. PERSONAL DATA PROTECTION

The administrator of the personal data provided is Beyond Karolina Rychlik, with its registered office at ul. Kamienna 1B, 82-500 Kwidzyn, NIP: 5811716700, REGON: 542344524, email: kontakt.beyond@gmail.com, phone: +48 722 305 818 (“Administrator”). The Administrator processes personal data in accordance with the Privacy Policy available on www.beyond.com.pl and applicable law, for the purpose of performing a contract concluded with the User, for other legally permissible purposes, and for purposes to which the Client has given express, voluntary consent. The Client has the right to access, correct, and delete their data in accordance with applicable regulations.
The Privacy Policy is easily accessible on the Website 24 hours a day, 7 days a week.

XV. ADDITIONAL FINAL PROVISIONS

All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, domain, website content, as well as forms and logos, belong to the Seller, and their use is permitted only as specified in and in accordance with the Terms and Conditions.
Resolution of any disputes between the Seller and the Client who is a Consumer shall be submitted to competent courts in accordance with the provisions of the Polish Civil Procedure Code.
Resolution of any disputes between the Seller and the Client who is an Entrepreneur shall be submitted to the court having jurisdiction over the Seller’s registered office.
In matters not covered by these Terms and Conditions, the provisions of the Polish Civil Code, the Act on the Provision of Electronic Services, the Consumer Rights Act, and other applicable Polish laws shall apply.
All Clients will be informed of any amendments to these Terms and Conditions via a notice on the main page of the Online Store, which will include a summary of the changes and the effective date. Clients who have an Account will additionally be informed via email to the address they provided. The effective date of the amendments will not be less than 14 days from the date of announcement. If a Client who has an Account does not accept the new content of the Terms and Conditions, they are obliged to inform the Seller of this within 14 days from the date of notification. Notifying the Seller of the refusal to accept the new Terms and Conditions results in termination of the Agreement.

TERMS AND CONDITIONS of the website and online store www.beyond.com.pl

Navigation

Offer

Kontakt